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Sr. User/Design Researcher / Information Architect Specialist
User Experience Designer
IA/UXD, User Research Projects
AV/ITVC Project—
Experience
AV/ITVC, San Francisco, CA
Information Architect (IA), Product Manager, Graduate Teacher’s Assistant; Intern: MAIA Program
Client Deliverables
◼ User research
◼ Information architecture
◼ Project management
◼ Case study
◼ User scenarios
◼ Wire frame mockups
◼ Flow chart/site map,
◼ Web design production (Dreamweaver, BBEdit)
◼ HTML coding
◼ Coordinating events
◼ Client presentations
◼ Brainstorming with group
◼ Templates and forms
◼ IA not responsible for maintaining client’s Website
IA/UXD Services
Website needed to have the information architecture and content streamlined to better serve end users.
IA project successfully completed and implemented.
Development of online forms and faster delivery, including navigational systems.
Led team, did supervisory work.
Great team to work on—project was successfully completed.
Due to technologies, non-disclosure agreements and confidentiality, not everything can be presented here.
Structure for Interface Design
The main navigational system consists of seven main categories that are included on every Web page in the Website. The four main categories at the top of the Web page:
◼ Cable cast
◼ Equipment distribution
◼ Media catalog
◼ Online forms
Three main categories are on the left side:
◼ Information
◼ Services
◼ Support
Flow Chart for Site Map
Wire Frame Mockup
Wire Frame Mockup
Final Product for Website
Final Product for Website
User-Centered Design
These main categories were placed on the left side was to provide easy access to the new end users. Other navigational systems are in place as indicated on the flow chart.
◼ Youth Law Center Project | IA/UXD Projects
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Steven Heitman
IA Design & Usability
Sr. User/Design Researcher
Information Architect
User Experience Designer
Interaction Designer
Product Designer
User-Centered Designer
Usability Tester
Technical Writer
Corporate Trainer
Project/Product Manager
Director
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Updated: March 1, 2022
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