Steven Heitman, MAIA, Information Architect Specialist, Navigational Systems Specialist, Usability Expert Specialist

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Portfolio: Introduction to IA MAIA Creative Work Thesis Report on Information Architecture & Usability




IA MAIA



Information Architecture adds structure to digital design products...
User-Centered Design
adds usability value for end users...
Graphic Design
adds aesthetic value to e-learning Websites...
Instructional Design
adds learning value to Websites...




Sr Information Architect Specialist &
Corporate Training Specialist




Specializations in Information Architecture, Navigational Systems, Usability Testing, Project Management & Instructional Design



Portfolio: IA MAIA Thesis Report, Information Architecture.pdf

Portfolio: IA MAIA Presentation, Information Architecture.pdf


Because The University—San Francisco State University offers a unique design program in Information Architecture and highly respected in the professional community, I received a high-quality IA education.

I specialized in Information Architecture (IA) at The University—San Francisco State University in the my IA MAIA master’s degree program. At the time many universities did not offer degrees in Information Architecture.

The focus of the IA MAIA program is to both hone students’ research skills and deepen their professional design expertise in Information Architecture.



IA MAIA The NS Model



The Navigational Systems Model—
The NS Model


1. Hierarchical navigational systems
2. Global navigational systems
3. Local navigational systems
4. Integrated navigational systems
5. Remote navigational systems
6. Ad hoc navigational systems
7. Search engines in Websites


In addition and conjunction with the IA MAIA, I received training in Information Architecture and the Internet industry from The Multimedia Studies Program (at that time a comprehensive program in IA was offered). I earned an IA Certification: IA ID&T with a specialization in Information Architecture.

This training bridged the gap between academic programs by providing opportunities to work with seasoned professionals and Sr Information Architects who worked in the Internet industry.

All classes provided real-world-work assignments (similar to doing IA, IXD, PM internships) that matched job requirements for doing IA to bridge any gap between academia and real-world-work situations. Of course, at The University, many IA and Graphic Design internships were successfully completed.



Information Architecture & Usability Testing

Research-Based Web Design Research, Usability Testing, and Guidelines


IA MAIA Thesis Report on Information Architecture

An Online Tutorial for Digital-Media Designers to Learn Web Navigational Systems

Portfolio: IA MAIA Thesis Report, Information Architecture.pdf

Portfolio: IA MAIA Presentation, Information Architecture.pdf



Portfolio: IA MAIA TOC.pdf

Portfolio: IA MAIA & IA Certification of Approval.pdf
Department of DAI, San Francisco State University—
signed by Chairperson, Professors, Co-chairs as a valid,
original Thesis on Information Architecture Design:
Dr. Wan-Lee Cheng, Ph.D.
Dr. Kristen Gates, Ed.D.
Dr. John Dierke, Ed.D.

Portfolio: IA MAIA Abstract.pdf

Portfolio: IA MAIA Chapter 1: The Problem.pdf

Portfolio: IA MAIA Chapter 2: The Review of Literature.pdf

Portfolio: IA MAIA Chapter 3: The Review of Related Websites.pdf

Portfolio: IA MAIA Chapter 3: The Figures 3.1-2, 15 Websites (Matrix).pdf



IA MAIA matrix: results from study


Portfolio: IA MAIA Chapter 4: The Answers to Subproblems.pdf

Portfolio: IA MAIA Chapter 5: The Outline for Navigational Systems.pdf

Portfolio: IA MAIA Chapter 6: The Summary & Recommendations.pdf

Portfolio: IA MAIA Bibliography.pdf

Portfolio: IA MAIA Appendix A: Permission to Use.pdf

Portfolio: IA MAIA Appendix B: Screen Shots of 15 Websites.pdf

Portfolio: IA MAIA Appendix C: Presentation on CD-ROM (Online).pdf


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IA MAIA Thesis Report
Presentation on Information Architecture & Navigational Systems



IA MAIA presentation on navigational systems & usability


Portfolio: IA MAIA Presentation, Information Architecture.pdf

Seven Commonly Used Navigational Systems for Websites


The Navigational Systems Model

Seven navigational systems, in myriad combinations, are used in Websites for navigating by end users. Navigational systems are naturally integrated together in Information Architecture design concepts.


IA MAIA discussion of navigational systems


IA MAIA Supervised Internships in Information Architecture

Portfolio: IA MAIA, Information Architect, Project Manager for Dr. Gates

Portfolio: IA MAIA, IA & IXD deliverables


IA MAIA usability testing project


Information Architecture & Supervised IA Internships

Website Production...Information Architecture—Design of Navigational Systems for a Website


IA MAIA, www.stevenheitman-ia.com/html/ia/ylc/html/ylc_1.html

IA MAIA, www.stevenheitman-ia.com/html/ia/av_itvc/html/av_1.html




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Copyright ©—2007-2012. All rights reserved.
Last updated: August 1, 2008

Steven Heitman, IA MAIA, IA MAEd
Sr Information Architect Specialist
IA Design & Usability