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Sr. User/Design Researcher / Information Architect Specialist
User Experience Designer
MAIA
Synopsis of Program
Education—Credentials—
Professional Qualifications
Graduate Degree
College of Liberal and Creative Arts
School of Design Graduate Program
◼ Master of Arts Industrial Arts †
† User/Design Research (UX), Information Architecture (IA),
Interaction Design (IXD), Usability Testing,
User-Centered Design, User Experience Design (UXD),
Product Design, Project/Product Management
MAIA User/Design Research, IA/IXD/UXD Program Details
◼ About MAIA Program.pdf
◼ Letters of Recommendations—Reviews
MAIA Deliverables
The MAIA dissertation and university program included:
User/Design Research, Written Thesis Report, Presentations, and Online NS Tutorial; about information architecture, navigation systems design, interaction design, extended into user experience design, product design, mapping and diagramming, project/product management, and usability testing—a systematic and professional approach on IA/IXD/UXD projects.
Relevant professional portfolios were successfully completed, including multiple information architect and project/product management internships, supervised by Dr. Dierke, Ed.D.—in a high-tech environment.
“ Information Architecture is what it is—information architecture combined with user-centered design, user/design research, user experience designer, soul, common sense—did I mention that I am an information architect, user/design researcher, and designer! ”
MAIA Dissertation
An Online Tutorial for Digital-Media Designers to Learn about Web Navigational Systems
About doing user/design research, Information Architecture, navigation systems design, user experience design, user experience architecture, product design, user-centered design, usability testing, project/product management, and heuristic evaluations on projects—a systematic approach on projects.
◼ MAIA About Dissertation.pdf
MAIA Summary
Summary and synopsis of the MAIA Thesis Report: User/design research, Information Architecture and Navigational Systems Design are significant components to interface design and complex Websites. Websites on the World Wide Web provide instant access of information to the end user (provided that the end user has high-speed Internet access).
◼ MAIA Summary of Thesis Report | Synopsis
MAIA Dissertation Expertise
Since the point of having documentation online is for “immediate informational gratification,” the end user must be able to retrieve the information from Websites.
This is accomplished, if the design of the Navigational Systems are done correctly via user/design research, that means that they help the end user to navigate effectively through Websites in cyberspace.
◼ Sample of MAIA Thesis Report.pdf
◼ MAIA Thesis Report.pdf
◼ 195 pp.
◼ 30/40 pp. (HTML & Paper-Based/Oral Presentations)
MAIA Online Tutorial and Presentation
The Online Navigational Systems Tutorial: The NS Model, Modules 1-8
Topic: User/design research, Information Architecture, navigation systems design, user experience design, interaction design, product design, user-centered design, management, usability testing
◼ Research-Based Web Design & Usability Guidelines.pdf
◼ Online Navigational Systems Tutorial.pdf
Steven Heitman
Sr. User/Design Researcher
Information Architect
User Experience Designer
Interaction Designer
Product Designer
User-Centered Designer
Usability Tester
Technical Writer
Corporate Trainer
Project/Product Manager
Director
MAIA Contributors
Dr. Hyun, Ph.D., Harvard University, assisted with relevant research parameters for the MAEd dissertation (additional research was used from the MAIA dissertation)—specific to and highly specialized for doing real-world projects, relevant to the IA/IXD/UXD industry, and leadership acumen appropriately implemented in professional environments, including Dr. Iandoli, Ed.D., Harvard University, Professor for School of Design Graduate Program.
Other contributing Professors were:
◼ Dr. Beatty, Ph.D.
◼ Dr. Michaels, Ph.D.
◼ Dr. Hemphill, Ed.D.
◼ Dr. Foreman, Ph.D.
◼ Dr. Cheng, Ph.D.
◼ Dr. Gates, Ed.D.
◼ Dr. Dierke, Ed.D.
Interdisciplinary University Programs
Information Architecture and Design (Combined Programs)
Primary Major/Emphasis:
User/Design Research (UX), Information Architecture (IA), Navigation Systems Design (NS), User Experience Design (UXD), Structuring & Organizing Web-Based Information, Mobile User Experience, Interaction Design (IXD), Product Design, User-Centered Design, Human-Computer Interaction (HCI), Human Factors, Visual & Web-Based Designs, Intranet Information Architecture, Designing Complex Applications & Websites, Interface Design, Social Media, Web 2.0, Computer/Web Programming, HTML5/CSS3, Usability Engineering, Usability Testing, Card Sorting, Usability in Practice, Guidelines for Web Usability, Usability Reports/Case Studies, Website Design & Management, and Project/Product Management; internships successfully completed.
MAIA Other Concentration
Graphic Design
Secondary Major/Emphasis:
Graphic Design, Typography, Exhibit Design, Signage Design, Adobe Creative Suite.
MAIA Program
→ San Francisco State University
→ College of Liberal & Creative Arts
→ School of Design Graduate Program
GRAD GPA 3.93
MAIA Program Impaction
Design majors are impacted. Entrance into the majors is a selective and competitive process.
MAIA Faculty
Our highly qualified faculty come from a variety of design and technology backgrounds, and play a central role in student advising and the formation of relevant design curricula (from both the BAIA and MAIA programs).
Faculty members participate in conferences, consult, attend workshops, and publish and exhibit internationally and are attuned to current trends in user/design research, design, information design, information architecture, user experience design, interaction design, user-centered design, interface design, usability testing, and design education.
MAIA Facilities
The department is housed in the Fine Arts Building near the western edge of the campus. A wide range of technologies, such as wireless networking and laptop computers, large format printing, bookbinding, computer graphics, computer-integrated manufacturing, digital electronics, rapid prototyping, along with metals and wood shops are incorporated into the instructional and learning environment.
MAIA Professional Business Career Outlook
◼ User/Design Researcher
◼ Information Architect
◼ User Experience Architect
◼ User Experience Designer
◼ Navigation Systems Designer
◼ User-Centered Designer
◼ Product Prototyper
◼ Interaction Designer
◼ Interface Designer
◼ Graphic Designer
◼ Collage Designer
◼ Game Designer
◼ Signage Designer
◼ Exhibit Designer
◼ Multimedia/Animation Designer
◼ Typographer
◼ Research Technician
◼ Technical Writer
◼ Editor
◼ Quality Control
◼ Mid to Upper Management
◼ Project/Product Management
◼ Product Development
◼ Field Service
◼ Technical Services
◼ Job Development Training
◼ Photographer
◼ Marketing/Communications
◼ Production Coordinator
◼ Computer/Web Programming
◼ Usability Tester
◼ Information Technology
◼ Professor ◼ Director
MAIA Graduate-Level Dissertation
An Online Tutorial for Digital-Media Designers
to Learn about Web Navigational Systems The NS Model
→ 195 pp.
→ 30/40 pp. (HTML & Paper-Based/Oral Presentations)
→ Online NS Tutorial
→ User/Design Research
→ Design Patterns
→ User-Centered Design
→ Usability Testing
→ Curriculum specific to Information Architecture and Design
MAIA Program—Curriculum
“ The program is designed for students who want to pursue professional work in design firms, teaching, project management, strategic planning for design firms, or management roles in technology. We emphasize problem-solving competencies, both conceptual and practical. Students in the program study visual communication design and product design with an interdisciplinary perspective. Students with a wide range of backgrounds work with a graduate advisor to design an MA program that meets their career goals. Based upon focused research into a chosen design problem, students develop a specialized area of study in graphic design/visual communication design, [information rchitecture/user experience design/interaction design], product design/manufacturing, industrial technology, project management, [product management], or digital media. Many students prepare for doctoral work at other institutions. ”
◼ Portfolios Required
◼ MAIA Additional Information
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Steven Heitman
IA Design & Usability
Sr. User/Design Researcher
Information Architect
User Experience Designer
Interaction Designer
Product Designer
User-Centered Designer
Usability Tester
Technical Writer
Corporate Trainer
Project/Product Manager
Director
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Updated: March 1, 2022
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