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Technical Writing Project Management Heuristic Evaluations User Experience Design Navigational Systems Design Information Architecture Design Information Architect Specialist IA Reviews—The IA Model & The NS Model Required Information Architect Reviews In order to graduate and pass, every program requires reviews. The reviews below are most current from industry professionals: Director of Technology, Sr Information Architect, Christian Crumlish from The Information Architecture Institute; Director of User Experience, Sr Information Architect, Natalie Buda from Navigation Arts and The Information Architecture Institute; Technical Writer from Sun Microsystems; Chief Executive Officer from Widgetry; Dr. Brian Beatty, Ph.D.; Dr. Gene Michaels, Ph.D.; Dr. David Hemphill, Ed.D.; Dr. Lucy Ann Geiselman, Ph.D.; Dr. Wan-Lee Cheng, Ph.D.; Dr. Kristen Gates, Ed.D.; Dr. John Dierke, Ed.D.; Dr. Isabel Quita, Ph.D.; and Letters of recommendations from previous employers. Professional IA Qualifications— Letters of Recommendations For Steven Heitman, Information Architect Christian says, “Steven has made a serious, thorough study of Information Architecture, experience design, and usability. He applies his past experience in related fields intelligently and has worked hard to develop his expertise in his chosen field. As Steven’s mentor through the IA Institute, I have been impressed by his dedication and tireless efforts to improve and grow as a designer of user experiences.” Mr. Christian Crumlish Director of Technology The Information Architecture Institute http://iainstitute.org Christian Crumlish July 2008 IA Reviews IA MAEd—The IA Model For Steven Heitman, Information Architect Christian says, “It does a good job of introducing Information Architecture concepts to a student, and offers numerous modes of communication, including illustrations, links, diagrams, and citations from authoritative sources…. …an excellent courseware module and a solid introduction to the topic of Information Architecture.” Mr. Christian Crumlish Senior Consultant Senior Information Architect http://iainstitute.org Christian Crumlish The IA Model IA Reviews IA MAEd—The IA Model For Steven Heitman, Information Architect Natalie says, “Great stuff!” Ms. Natalie Buda Director of User Experience Senior Information Architect Navigation Arts http://www.navigationarts.com The IA Model IA Reviews IA MAEd—The IA Model For Steven Heitman, Information Architect Megan says, “His work in his Thesis Report and detailed analysis, instructional design goals and objectives, and online IA tutorial are on target. The tutorial works well for delivery of instructional materials….” Ms. Megan Descalso Writer, Editor The IA Model IA Reviews IA MAEd—The IA Model For Steven Heitman, Information Architect Raymond says, “I’m really impressed with the site. It’s got a very professional look and feel to it. I'm impressed by the strong visual/graphic contrast. It helps to differentiate areas of the tutorial. I also liked that you employed an engaging and reassuring writing style. It fits with the intended audience. It’s a smart move, because the subject matter and the scope of the tutorial could be perceived as a little intimidating to a beginner. For someone like me, who has little to no experience with this subject matter, the writing style was comforting. I felt at ease embarking on the tutorial. Nice work. Really well done!” Mr. Raymond Angelo Sun Microsystems Technical Writer http://www.sun.com The IA Model IA Reviews IA MAEd—The IA Model For Steven Heitman, Information Architect Deborah says, “Through analysis of the researcher’s work, it is congruent with my experiences in regard to using Websites. The researcher’s knowledge base of Information Architecture, usability testing, and navigational systems speaks to the importance, significance, of user-centered design. Steven’s research is extremely coherent, valid, and valuable regarding Information Architecture concepts and inventions on navigational systems.” Ms. Deborah A. Jacobs Widgetry Chief Executive Officer Product Designer The IA Model IA Certification for IA MAEd For Steven Heitman, Information Architect Dr. Brian Beatty, Ph.D. Professor San Francisco State University Department of Instructional Technologies The IA Model APPROVED IA Certification for IA MAEd For Steven Heitman, Information Architect Dr. Gene Michaels, Ph.D. Professor San Francisco State University Department of Instructional Technologies The IA Model APPROVED IA Certification for IA MAEd For Steven Heitman, Information Architect Graduate Committee San Francisco State University College of Education The IA Model APPROVED IA Certification for IA MAEd For Steven Heitman, Information Architect The IA Model IA MAEd San Francisco State University Department of Instructional Technologies College of Education Dr. Gene Michaels, Ph.D. Dr. Peggy Benton, Ed.D. Dr. Kim Foreman, Ph.D. Dr. Brian Beatty, Ph.D. May 24, 2008 APPROVED IA Certification for IA ID&T IA Vocational Training For Steven Heitman, Information Architect Supplemental to the IA MAIA program IA Internet Design & Technology (IA ID&T) Working with Senior Information Architects at The University and MSP, this provided hands-on experiences and doing real-world projects. San Francisco State University College of Extended Learning The Multimedia Studies Program Ms. Cathy Flight Acting Director, The Multimedia Studies Program Dr. Lucy Ann Geiselman, Ph.D. Dean, College of Extended Learning Summer 2001 APPROVED IA Reviews IA MAIA—The NS Model IA Certification For Steven Heitman, Information Architect The NS Model IA MAIA San Francisco State University Department of Design & Industry College of Creative Arts Dr. Wan-Lee Cheng, Ph.D. Dr. Kristen Gates, Ed.D. Dr. John Dierke, Ed.D. May 27, 2000 APPROVED Letters of Recommendations from Previous Employers Letter of Recommendation for Information Architect Employment For Steven Heitman, Information Architect Isabel says, “I can provide you with an excellent and high recommendation for Steven because he is an asset to any company he works for in a job. Provided the opportunity, he will be a successful information architect, project manager, technical writer, instructional designer or in other positions at any company. His work for me included research, technical writing, creating blueprints, and communicating his information architectural concepts. Steven’s oral and written communication skills are above average—especially his ability to formulate and analyze complex materials for information architecture, interaction design, or related fields. Since his achievements are tremendous and above average, I absolutely recommend Steven without any reservation for any position given his skills (full-time position…).” Dr. Isabel Quita Professor College of Education San Francisco State University November 17, 2007 APPROVED Letter of Recommendation for Information Architect Employment For Steven Heitman, Information Architect Albert says, “I have known Mr. Heitman for about seven years. I served as his academic counselor during his undergraduate years (BA-1999; 3.5 cum gpa and 3.78 SFSU gpa)…. Mr. Heitman is a special individual. He is very intelligent, articulate, and a personable, mature young man. He is multi-faceted in his talents and skills, given his educational and work background.” Mr. Albert R. Reyes Academic Counselor San Francisco State University APPROVED Letter of Recommendation for Information Architect Employment For Steven Heitman, Information Architect Mamie says, “As the [project] progressed, the work fell mostly to Steven Heitman…. The Youth Law Center is indeed indebted to Steven Heitman for all his hard work as the project manager and his knowledge of information design [Information Architecture, Navigational Systems]. If not for Steven’s involvement with our website, we would not have as comprehensive a site as we now have.” Ms. Mamie Yee Paralegal Youth Law Center APPROVED Letter of Recommendation for Information Architect Employment For Steven Heitman, Information Architect Cynthia says, “I am happy to be able to send a top recommendation along with Steven Heitman for the future job position he chooses to pursue. During Steven’s employment at Solar Turbines, Inc., I found him to be a conscientious and productive worker as well as mature and personable. I would unreservedly recommend him and am confident he will be an asset to any company he joins.” Ms. Cynthia Jones Supervisor CATERPILLAR Solar Turbines Incorporated APPROVED top   |   to portfolio   |   how to use Website Copyright ©—2007-2012 All rights reserved Last updated: March 1, 2010 Steven Heitman IA Design & Usability Information Architect User Experience Designer Project Manager