Steven Heitman, MAIA, Information Architect Specialist, Navigational Systems Specialist, Usability Expert Specialist

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Sr Information Architect Specialist
Sr User Experience Architect Specialist
Sr Interaction Design Specialist
Sr Navigational Systems Specialist
Sr Usability Expert Specialist





AVAILABLITY STATUS:
CURRENTLY LOOKING FOR A FULL-TIME, PERMANENT POSITION IN—



INFORMATION ARCHITECTURE, CORPORATE TRAINING, USABILITY TESTING & PROJECT MANAGEMENT




Sr Information Architect Specialist &
Corporate Training Specialist




The IA Model—Reviews
The NS Model—Reviews




DAI in newspaper



The IA Model
The NS Model



IA résumé
IA résumé.pdf



It does a good job of introducing Information Architecture concepts to a student, and offers numerous modes of communication, including illustrations, links, diagrams, and citations from authoritative sources….
…an excellent courseware module and a solid introduction to the topic of Information Architecture.


Mr. Christian Crumlish
Senior Consultant
Senior Information Architect

The IA Model


Great stuff!


Ms. Natalie Buda
http://www.navigationarts.com
Director of User Experience
NavigationArts
Senior Information Architect

The IA Model



His work in his Thesis Report and detailed analysis, instructional design goals and objectives, and online IA tutorial are on target. The tutorial works well for delivery of instructional materials….


Ms. Megan Descalso
Writer, Editor

The IA Model



I’m really impressed with the site. It’s got a very professional look and feel to it. I'm impressed by the strong visual/graphic contrast. It helps to differentiate areas of the tutorial. I also liked that you employed an engaging and reassuring writing style. It fits with the intended audience. It’s a smart move, because the subject matter and the scope of the tutorial could be perceived as a little intimidating to a beginner. For someone like me, who has little to no experience with this subject matter, the writing style was comforting. I felt at ease embarking on the tutorial. Nice work. Really well done!


Mr. Raymond Angelo
Sun Microsystems
Technical Writer

The IA Model



Through analysis of the researcher’s work, it is congruent with my experiences in regard to using Websites. The researcher’s knowledge base of Information Architecture, usability testing, and navigational systems speaks to the importance, significance, of user-centered design. Steven’s research is extremely coherent, valid, and valuable regarding Information Architecture concepts and inventions on navigational systems.


Ms. Deborah A. Jacobs
Widgetry
Chief Executive Officer
Product Designer

The IA Model



Dr. Brian Beatty, Ph.D.
Professor
San Francisco State University
Department of Instructional Technologies

The IA Model


APPROVED



Dr. Gene Michaels, Ph.D.
Professor
San Francisco State University
Department of Instructional Technologies

The IA Model


APPROVED



Graduate Committee
San Francisco State University
College of Education

The IA Model


APPROVED



IA CERTIFICATION

for Steven Heitman
Senior Information Architect Specialist

The IA Model

IA MAEd

San Francisco State University
Department of Instructional Technologies
College of Education

Dr. Gene Michaels, Ph.D.
Dr. Peggy Benton, Ed.D.
Dr. Kim Foreman, Ph.D.
Dr. Brian Beatty, Ph.D.
May 24, 2008


APPROVED



IA CERTIFICATION

for Steven Heitman
Senior Information Architect Specialist

In conjunction with the IA MAIA


IA Internet Design & Technology (IA ID&T)

Working with Professional Senior Information Architects


San Francisco State University
College of Extended Learning

THE MULTIMEDIA STUDIES PROGRAM

Ms. Cathy Flight
Acting Director, The Multimedia Studies Program

Dr. Lucy Ann Geiselman, Ph.D.
Dean, College of Extended Learning
Summer, 2001


APPROVED



IA CERTIFICATION

for Steven Heitman
Senior Information Architect Specialist

The NS Model

IA MAIA

IA BAIA

San Francisco State University
Department of Design & Industry
College of Creative Arts

Dr. Wan-Lee Cheng, Ph.D.
Dr. Kristen Gates, Ed.D.
Dr. John Dierke, Ed.D.
May 27, 2000


APPROVED



LETTER OF RECOMMENDATION FOR
SENIOR INFORMATION ARCHITECT EMPLOYMENT


for Steven Heitman
Senior Information Architect Specialist


“I can provide you with an excellent and high recommendation for Steven because he is an asset to any company he works for in a job. Provided the opportunity, he will be a successful information architect, project manager, technical writer, instructional designer or in other positions at any company. His work for me included research, technical writing, creating blueprints, and communicating his information architectural concepts. Steven’s oral and written communication skills are above average—especially his ability to formulate and analyze complex materials for information architecture, interaction design, or related fields. Since his achievements are tremendous and above average, I absolutely recommend Steven without any reservation for any position given his skills (full-time position…).”


Dr. Isabel Quita
Professor
College of Education
San Francisco State University
November 17, 2007


APPROVED



LETTER OF RECOMMENDATION FOR
SENIOR INFORMATION ARCHITECT EMPLOYMENT


for Steven Heitman
Senior Information Architect Specialist


“I have known Mr. Heitman for about seven years. I served as his academic counselor during his undergraduate years (BA-1999; 3.5 cum gpa and 3.78 SFSU gpa)…. Mr. Heitman is a special individual. He is very intelligent, articulate, and a personable, mature young man. He is multi-faceted in his talents and skills, given his educational and work background.”


Mr. Albert R. Reyes
Academic Counselor
San Francisco State University


APPROVED



LETTER OF RECOMMENDATION FOR
SENIOR INFORMATION ARCHITECT EMPLOYMENT


for Steven Heitman
Senior Information Architect Specialist


“As the semester progressed, the work fell mostly to Steven Heitman and another student…. The Youth Law Center is indeed indebted to Steven Heitman for all his hard work as the project manager and his knowledge of information design [Information Architecture and Navigational Systems]. If not for Steven’s involvement with our website, we would not have as comprehensive a site as we now have.”


Ms. Mamie Yee
Paralegal
Youth Law Center—Protecting America’s most vulnerable children

APPROVED



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Copyright ©—2007-2012. All rights reserved.
Last updated: August 1, 2008

Steven Heitman, IA MAIA, IA MAEd
Sr Information Architect Specialist
IA Design & Usability