Steven Heitman, MAIA, Information Architect Specialist, Navigational Systems Specialist, Usability Expert Specialist

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Resume: Steven Heitman's Online Résumé: My Professional Qualifications

Sr Information Architect Specialist
Sr User Experience Architect Specialist
Sr Interaction Design Specialist
Sr Navigational Systems Specialist
Sr Usability Expert Specialist
Sr Instructional Design Specialist





creating unique user experiences and illustration of motocycle illustrated by Steven Heitman using Illustrator, Photoshop


The IA Model & The NS Model & The ADDIE Model




Sr Information Architect Specialist &
Corporate Training Specialist




Information Architecture Credentials & Qualifications—
Heuristic Evaluations, Usability Testing, Project Management...


IA Résumé & IA References

IA Résumé.pdf
IA Résumé.doc
IA Corporate References.pdf


IA Critiques & IA Projects

IA 15 Websites—Critique.pdf
IA Website—Critique.pdf
IA Interface—Critique.pdf
IA Usability—Critique.pdf
IA Matrix—Critique.pdf
IA Real-World Projects
Am I an IA?.pdf


Hard-Copy—Annotated

Drawing Portfolio
Graphic Design Portfolios
Technical Writing Portfolio

CCA, Drawing Portfolio 1.pdf
Graphic Design Portfolio 1.pdf
Graphic Design Portfolio 2.pdf
Technical Writing Portfolio 3.pdf


Website Tool

Adobe Acrobat Reader
IA Cover Letter & IA Skills

IA Cover Letter.pdf
IA Presentation—IA Skills.pdf
IA Presentation—The IA Model.pdf


IA Synopses & IA Current Trends

IA MAEd—The IA Model.pdf
IA White Paper—The IA Model.pdf
IA MAEd—The IA Model—Tutorial
The IA Model—Reviews
IA MAIA—The NS Model, Part 1.pdf
IA MAIA—The NS Model, Part 2.pdf
What is IA?.pdf


Hard-Copy—Annotated

Information Architecture Portfolios
Instructional Design, TPW Portfolios
IA Theses Report Portfolios


IA, PM Portfolio 1.pdf
IA, ID, PM Portfolio 2.pdf
IA MAEd—The IA Model.pdf
IA MAIA—The NS Model.pdf


IA Corporate References

IA Corporate References


Steven Heitman, Sr Information Architect Specialist, IA MAIA. IA design creates unique user experiences, components to IA process—a collage depicting Internet connections and end users communicating

Objective

I am seeking a full-time and permanent position as an Information Architect and/or Corporate Trainer.



Information Architect—
Corporate Training—Qualifications

Experience as an Information Architect
Experience as an Interaction Designer
Experience as a Project Manager
Experience as a Corporate Trainer
Experience as an Instructor
Experience as a Graphic Designer
Experience as an Art Director




Information Architect—
Corporate Training—Research Skills

Experience using Research-Based Web Design, Usability Guidelines
Experience designing fully integrated navigational systems
Experience seeing Information Architecture design patterns
Experience understanding business and end user's requirements
Experience with foreign languages and different cultures
Experience with computer languages used in the Internet industry
Experience with layer code and application, AJAX, CSS
Experience doing specific Information Architecture research
Experience performing usability testing and research
Experience doing card sorting sessions with end users
Experience using Visio to produce multiple variety of IA diagrams
Experience producing wire frame mockups and IA documentation
Experience using The IA Model
Experience using The NS Model
Experience producing IA design plan reports
Experience developing instructional design comprehensive strategies
Experience using The ADDIE Model or other ISD Models
Experience doing rapid prototyping
Experience doing desktop publishing
Experience doing technical, professional writing and creative writing
Experience doing project management
Dependable, conscientious, easy to work with on diverse teams
A professional, cooperative, supportive colleague




Information Architect—
Corporate Training—Education


AS & Award of Achievement
Graphic Design & Prepress Production

BFA
Graphic Design & Fine Arts

Graphic Design Emphasis
Geschichte der Schule für Gestaltung Basel

IA BAIA
Information Architecture, Project Management, Usability Testing

IA MAIA
Information Architecture, Project Management, Usability Testing

IA ID&T
Information Architecture, Project Management, Usability Testing

TPW
Technical & Professional Writing

IA MAEd
Information Architecture, Project Management, Usability Testing,
Corporate Training





Information Architect—
Corporate Training—Skills & Applications


Observing psychological aspects of end users
Structuring information on Websites, findability, taxonomy
Incorporating wayfinding tools and affordances into IXD
Designing fully integrated navigational systems
Using stickums for conceptual brainstorming
Creating end user flow charts, site maps, schematic diagrams in Visio
Writing annotated wire frame mockups
Developing high-quality questionnaires and surveys
Interviewing subject matter experts and end users
Writing usability testing reports and IA documentation
Making IA recommendations and implementing my findings
Implementing IA best practices for digital structures
Incorporating user-centered design practices into projects
Complying with Section 508 ADA as necessary
Creating documents via desktop publishing and PowerPoint presentations
Prototyping using Dreamweaver, Photoshop or ImageReady
Optimizing of digital images
Coding HTML using BBEdit and developing Cascading Style Sheets (CSS)
Using project management skills to deliver projects on time
MS Office, MS Project, OmniPlan
Determining goals for successful outcome on team or projects
Negotiating, outsourcing, managing projects, metaphysical philosophy, personable




Computer Skills
Languages


Knowledge of:
Computer Science
Programming
HTML
DHTML
CSS
AJAX
JavaScript
Java
UNIX
Apache




Applications

Adobe Creative Suites
CS2, CS3, et al.:
InDesign
Photoshop
ImageReady
Illustrator
Adobe Acrobat
Adobe Acrobat Distiller




Other Applications

QuarkXPress
FreeHand
Dreamweaver, GoLive, BBEdit, Flash, FTP
iPodcasting, iMovie, GarageBand, Web 2.0
MS Office, MS Project, OmniPlan
FrameMaker
Visio


double rule

The Details about My Information Architecture &
Corporate Training Education




Specializations—User-Centered Design:

Information Architecture, Project Management, Graphic Design, Corporate Training, Technical Writing & Usability Testing




Sr Information Architect Specialist
Sr User Experience Architect Specialist
Sr Interaction Design Specialist
Sr Navigational Systems Specialist
Sr Usability Expert Specialist
Sr Instructional Design Specialist




IA MAEdThe IA Model

-> [
Approximately 60 Units: IA MAEd & IA TPW Programs]





The University—San Francisco State University:


Instructional Technologies Department


Information Architecture—
Instructional Design &
Corporate Training

The IA Model
The ADDIE Model
E-learning
Usability testing
Learning theories
Multimedia
Videography
Interface design
Website design
Learning materials
Project management
Time management skills





IA MAIAThe NS Model

-> [Approximately 60 Units: IA MAIA & IA ID&T Programs]





The University—San Francisco State University:


Design & Industry Department


Information Architecture

The NS Model
Interaction design
Navigational systems design
Website design, management
Internet design
Usability testing
Multimedia
Graphic design
Exhibition design
Technical writing
Project management
Time management skills


double rule


The University—San Francisco State University
The College—California College of the Arts
Most Influenced By: The Basel School of Design—Weingart
The College—City College of San Francisco
The College—Heald Business College


IA BAIA, BFA, AS & Award of Achievement, Diploma


Graphic Design Departments


Information Architecture &
Graphic Design


Information Architecture
Interaction design
Website design, management
Multimedia projects
Animation
Illustration
Storytelling
Interface design
Typography
Photography
Drawing
Studio work
Advertising
Marketing
Prepress production
Printing
Technical writing
Project management
Time management skills


double rule


IA Certifications

IA MAIA Certification

IA MAEd Certification


double rule


Technical & Professional Writing (equivalent to BATPW)


The University—San Francisco State University:


Technical & Professional Writing Department





Internet Design & Technology


The University—San Francisco State University—
The Multimedia Studies Program:


Internet Design Department


Information Architecture &
Interaction Design


Information Architecture
IA processes, procedures
The IA Model
Interaction design
Internet design
Card sorting
Rapid prototyping
User scenarios
Wire frame mockups
IA flow charts
IA, IXD schematics
Usability testing
Technical writing
Project management
Time management skills


double rule

Information Architecture & Instructional Design Coursework

Relevant to the
Professional Sr Information Architect Practitioner &
Corporate Training Practitioner


The IA Model & The ADDIE Model—IA MAEd

Information Architecture (Thesis Report, Annotated Bibliography, Glossary, and Online IA Tutorial, Modules 1-8):

An Online Tutorial for Instructional Designers to Learn about Information Architecture (2008)





The IA Model

1. Design research
2. Concept generation
3. Creation of scenarios
4. Wire Frame mockups
5. Prototyping
6. Usability testing
7. Implementation
8. System testing



double rule


The NS Model—IA MAIA

Information Architecture & Navigational Systems (
Thesis Report):

An Online Tutorial for Digital-Media Designers to Learn Web Navigational Systems
(2000)


Information Architecture (Presentation for Thesis Report):

Seven Commonly Used Navigational Systems for Websites
(2000)


Information Architecture Internships (IA MAIA, Supervised Internships):

Website Production, Information Design, Information Architecture—Design of Navigational Systems for a Website
(1998-2001)





The NS Model

1. Hierarchical navigational systems
2. Global navigational systems
3. Local navigational systems
4. Integrated navigational systems
5. Remote navigational systems
6. Ad hoc navigational systems
7. Search engines in Websites



double rule


Information Architecture & Interaction Design Coursework


Internet Design & Technology
Research-Based Web Design & Usability Guidelines
Visio, Diagram Design, Information Architecture Documentation
Introduction to Computer Science, Programming
Information Design I & II, Information Architecture
Interaction Design, Information Architecture
Interactive Script Writing, Technical Writing for Websites
Web Design I & II, Information Architecture
Website Design & Management, Information Architecture
Production Process, Information Architecture
Usability Testing, Information Architecture Documentation
Navigational Systems, Information Architecture Documentation
Interface Design, Information Architecture Documentation
Findability, Wayfinding & Usability





HTML I & II, CSS
HTML, CSS I & II
JavaScript I
Applied JavaScript
Java Programming
DHTML





Graphic Design & Art Direction Coursework

Prepress Production
Graphic Design
Signage Design
Illustration
Typography
Color Theory
Printing
Presentations & Exhibition Design
Industrial Communications
Directed Experience DAI, Graphic Design
Supervised Experience, IA Internship, Information Architecture
Industrial Design Practices, Information Architecture Practices
Applied Graphic Design
Drafting & Sketching-Design
Drawing
Art History
Graphic Design History
Industrial Visuals
Photography





Technical & Professional Writing Coursework

Grammar
English 1A, 1B, 414
Industrial Visuals DAI 323
Industrial Communications DAI 324
Industrial Technology DAI 705
Business English I, II, III
Keyboard Production Skills (100 wpm)
Fundamentals of Technical & Professional Writing
Writing Technical Documentation & Procedures
Professional Editing
Desktop Publishing for Professional Writers
Individual & Team Writing, TPW Internship, FrameMaker
PM—time management skills





Information Architecture & Corporate Training Coursework

Needs Assessment in Training Design & Information Architecture
Competitive Analysis for Websites & Information Architecture
Distance Education
E-learning Development, Corporate Training & Usability Testing
Instructional Web Authoring
Design of Instructional Multimedia
Instructional Multimedia Tools, Flash, Production Process
Theoretical Foundations of Instructional Technologies
Instructional Systems Design (ADDIE, ISD Models)
Information Architecture Design (IA, NS, IXD Models)
Instructional Videography I
Design & Management of Training Projects (Project Management)
Educational Research for Information Architecture & Corporate Training



double rule

IA Awards

The Dean's List
Epsilon Pi Tau, The International Honorary for Professionals in Technology
Golden Key National Honor Society
IA BAIA—Cum Laude
IA MAEd Certification (extra Certificate)




IA Organizations

The Information Architecture Institute
BayCHI: The San Francisco Bay Area Chapter of ACM SIGCHI
Society for Technical Communication




IA References & IA Reviews

All references and letters of recommendation are available upon request.

IA Corporate References
IA Reviews—Quotes from Qualified SR IAs & The University
Quotes and Letters of Recommendation from Satisfied Clients.pdf

Contact me at my email for details and to schedule an interview.




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Copyright ©—2007-2012. All rights reserved.
Last updated: August 1, 2008

Steven Heitman, IA MAIA, IA MAEd
Sr Information Architect Specialist
IA Design & Usability