IA Design & Usability; Steven Heitman, MAIA, MAEd, Information Architect, User Experience Designer, Project Manager

Information Architect / User Experience Designer


Steven Heitman, Sr. Information Architect (IA) Specialist, User Experience Designer, Project/Product Manager

Hello and welcome to my Website!

My name is Steven Heitman. I am a Sr. Information Architect (IA) Specialist, User Experience Designer, Researcher, Manager, Mentor, Usability Expert/Tester, Director.


I really enjoy working with clients and helping them to move successfully forward with their projects. I see it as a co-creative process. Working together as a team enables every project to move forward. I can help your organization by contributing my expertise and skills.

I Love Being an Information Architect (IA) &
User Experience Designer

I love doing what I do—that is incorporating user-centered design principles into products, accomplished by doing:

Design research, concept generation, brainstorming events, information architecture, user experience design, social media, task analysis, card sorting, rapid prototyping using Axure, computer/Web programming, HTML5/CSS3, wire frame mockups, user scenarios, personas, interface design, navigation systems design, mapping, diagramming, product/project management, usability testing, and a myriad of other things.

How may I help you?

Now Available for Employment

Availability notice—now available for employment. About what I do, quantitative and qualitative user experience design research. Testimonials were provided by satisfied and contented clients, hiring managers, and supervisors. Excellent reviews for being an Information Architect Specialist and user experience designer. The many letters of recommendations provide honest recommendations about why I am an expert.

Steven Heitman, Information Architect, BayCHI meeting, after meeting, Hooked by Nir Eyal, Stanford University

Now Available for Employment.pdf ( as of September 1, 2015 )
What I Do.pdf

Photo Credit: JD; Palo Alto, California, after BayCHI presentation at PARC near Stanford University. We go to Venetia Café for refreshments, after the the meetings.


Design research
Information Architect
User experience design
User experience architect
Interaction design
Navigation systems design
User-centered design
Project/product manager
Technical writer

About What I Do—
Human-Computer Interaction

Introduction to Human-Computer Interaction Stanford University Program

Talking about user experience design, including the various layers of design and application. We could also talk about it in terms of the elements of user experience design and how it relates to information architecture and human-computer interaction: From the concrete—Web as a software interface—to visual design, interface design, interaction design, functional specifications, user needs, site objectives, and to the task orientation.

Or, from the—Web as a hypertext system—to visual design, navigation design, information architecture, content requirements, user needs, to site objectives—information oriented, from the abstract to the conception (Jesse James Garrett).

What is Information Architecture?

World Information Architecture Day 2014

Prototyping Using Axure Without Coding

Using Axure, creating components, prototyping, and diagrams for Websites. It helps to automate the process of creating high-quality documents and for rapid prototyping. One can create prototypes of Websites and apps without coding (Figure 1).

About Axure

Axure wire frame mockup
Figure 1

Synopsis of Skills

I work with clients on developing excellent blueprints (conceptual designs promoting user-centered design principles). Doing design research and card sorting helps to establish user-centered design for a Website (Figure 2).

Synopsis of Skills

card sorting helps to establish usability and user-centered design for Websites
Figure 2

Systematic Approach

This helps end users to successfully use online products, when it is applied correctly to improve usability of products. Taking a systematic approach in an agile environment really helps to get the job done right.

Systematic Approach

Home  |  Résumé  |  Services  |  Portfolio  |  Contact  |  Site Map


Copyright © 1998-2020
All rights reserved
Updated: September 1, 2015

Steven Heitman
IA Design & Usability
Information Architect
User Experience Designer
Project Manager