IA Design & Usability; Steven Heitman, MAIA, MAEd, Information Architect, User Experience Designer, Project Manager

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Information Architect / Designer


Hello! Welcome to stevenheitman-ia.com, my home on the Web. My name is Steven Heitman. I am an Information Architect Specialist, User Experience Designer, Researcher, Manager, Mentor, Usability Expert/Tester, and Director. Education and unique specialization are specific to the industry, including work experience.

Steven Heitman, Information Architect, BayCHI meeting, after meeting, Hooked by Nir Eyal, Stanford University

Photo Credit: JD; Palo Alto, California, after BayCHI presentation at PARC near Stanford University (Fall, 2013).

Research—User Experience Design—Usability Testing Skills

My experience extends far, deep, into design research, Information Architecture, documentation and deliverables, user experience design, user-centered design, usability testing, managing, and directing.

Design research
Information Architect
User experience design
User experience architect
Interaction designer
Navigational systems design
User-centered design
Project manager
Technical writer
Usability expert

Prototyping—Mapping, Diagramming—Skills

Using Axure, creating components, prototyping, and diagrams for Websites. It helps to automate the process of creating high-quality documents and prototyping (Figure 1).


Axure wire frame mockup
Figure 1

I work with clients on developing excellent blueprints (conceptual designs promoting user-centered design principles), taking a systematic approach on projects. Doing design research and card sorting helps to establish user-centered design for a Website (Figure 2).

Synopsis of Skills

card sorting helps to establish usability and user-centered design for Websites
Figure 2

This helps end users to successfully use online products, when it is applied correctly to improve usability of products. Of course, taking a systematic approach in an agile environment really helps to get the job done right.

Systematic Approach

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Copyright © 2014
All rights reserved
Updated: December 1, 2014

Steven Heitman
IA Design & Usability
Information Architect
User Experience Designer
Project Manager