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![]() ![]() My portfolio Website is best viewed using Firefox browser. My experience, expertise and credentials are in Information Architecture, User Experience Design, Usability Testing, and Interaction Design. My knowledge base includes understanding the entire Information Architecture design process—coupled with experience in Corporate Training. ![]() Deliverables for Information Architecture Projects Doing research, observations, card sorting, heuristic evaluations and usability testing, technical writing, design plan reports, competitive analysis, needs assessments, tasks analysis, wire frame mockups, navigational systems, flow charts, end user flows, interaction design schematics, site maps, and project management. I work with clients on developing digital design products (Websites) specific to their needs and business requirements, incorporating user-centered design principles into digital structures prior to implementation. ![]() Because Information Architecture is a new and emerging industry, a few Universities are now offering graduate-level programs to learners. The Online IA Tutorial is about Information Architecture; it can supplement a learner’s knowledge base regarding the professional practice of Information Architecture, usability testing, and Website design. ![]() ![]() The IA Model is a robust framework by which to work successfully, using The IA Model. It is all-inclusive because every item required for projects is covered in The IA Model. The other model, The NS Model, is a solid framework for designing navigational systems, helping end users to wayfind in cyberspace. top | to résumé Copyright ©2007-2012. All rights reserved. Last updated: January 1, 2009 Steven Heitman, IA MAIA, IA MAEd Sr Information Architect Specialist Corporate Training Specialist IA Design & Usability |